01Support
Technical Support
All technical support is handled by ticket. Submit the form below and our team will respond within 24 hours.
What we help with
- Installation, start-up and control-panel questions
- Alarms, error messages and troubleshooting
- Identifying and ordering spare parts
- Scheduling maintenance appointments with our team of certified technicians
Before you submit
Have your device model and serial number ready, and describe any alarm or message showing on the display. It helps us get you the right answer on the first reply.